WaypointBusiness managementBEYOND THE WAYPOINT PLATFORM
Waypoint’s core focus is our customer-first business management platform. Alongside it, we provide practical support for the wider technology businesses rely on—from websites and Microsoft 365 to business systems, automation and data.
Create or improve a dependable online presence that is straightforward for customers to use and for the business to maintain.
Set up and improve the tools your team uses for communication, files and day-to-day collaboration.
Resolve the configuration and provider issues that can interrupt an organisation’s website or email.
Make important information and internal processes easier to find, manage and share.
Reduce repetitive administration and make better use of the information already held across the business.
Support a practical move into Waypoint without treating onboarding as a separate problem for the business to solve alone.
Clear scope
Each piece of work is discussed, scoped and quoted according to the requirements. IT Services are delivered directly by Dom and are not included as part of a Waypoint software subscription.
Professional references
Feedback on the professional work and experience behind Waypoint.
Microsoft 365, SharePoint and business systems
For more than seven years, Dom has been our trusted technical expert for Microsoft 365, SharePoint, email security and wider business systems. He quickly understands what the business needs and turns it into practical, cost-effective solutions. His work has improved efficiency, strengthened security and streamlined operations across the company.
Dom combines strong technical knowledge with a genuine understanding of how a business operates. His contribution has saved us considerable time and money, while leaving us with reliable systems that continue to deliver value.
Domains, DNS and business email
I was facing a business-critical DNS and domain issue with a third-party provider that completely took down my company email. It was stressful, urgent and potentially very damaging to the business.
Dominic stepped in and immediately took control of the situation. He quickly identified the root cause, explained everything clearly and, most importantly, took full ownership. He didn’t just advise; he proactively contacted the third-party provider directly, liaised with them on my behalf and pushed the issue through until it was properly resolved.
His technical expertise, persistence and professionalism were exceptional. What could have dragged on for days was handled efficiently and decisively, with minimal downtime and zero loose ends.
If you need someone who genuinely understands DNS, domains and business email infrastructure—and who will treat your problem like it’s his own—I would not hesitate to recommend him.
IT Services enquiry
If your business needs help with its website, Microsoft 365, email, data or wider systems, send a brief description of what you need.